# Accessibility Statement

Last updated October 27, 2026. Effective October 27, 2026. Published by Kallos Labs LLC. Canonical URL: https://pawcrew.app/accessibility

## The short version

Looking after a pet is something everyone in a household does, so Paw Crew has
to work for everyone in the household. We build the app and pawcrew.app to work
with VoiceOver, Dynamic Type, Reduce Motion and the other accessibility settings
on your devices, and we aim for WCAG 2.2 level AA on the website. We have not
finished, and the gaps we know about are listed below. If something gets in your
way, email **support@pawcrew.app**. A person reads every message, and we reply as
quickly as we can.

## 1. Our commitment

Kallos Labs LLC aims for **pawcrew.app** to conform to the **Web Content
Accessibility Guidelines (WCAG) 2.2, level AA**, and applies the same standard,
as far as it translates, to the **Paw Crew app** for iPhone, together with
Apple's Human Interface Guidelines for accessibility.

Accessibility is part of how Paw Crew is designed and built, not a pass at the
end. It is checked when things change, and it is part of the test plan for every
release.

## 2. The app

The Paw Crew app is built with Apple's own SwiftUI controls wherever it can, so
it inherits the accessibility behaviour that iOS provides. On top of that:

- **VoiceOver.** Every button, pet illustration and icon has a spoken label.
  Each entry on the Day Ledger is read as one sentence: what was done, for which
  pet, when and by whom. The pet switcher is read as a single control that names
  the selected pet and how to choose another. The first run tour is read as a
  sequence of steps, and focus moves to the part of the screen each step is
  about.
- **Dynamic Type.** Text follows your chosen text size, up to the largest
  accessibility sizes. Layouts are measured rather than fixed: when the pet tabs
  no longer fit at a large size, they turn into a single menu instead of
  truncating names. The Large Content Viewer works on the tab bar.
- **Reduce Motion.** Animations, including the tour's spotlight, are replaced by
  simple fades when Reduce Motion is on.
- **Reduce Transparency and Increase Contrast.** The glass tab bar and controls
  use the system's own materials, which switch to solid, higher contrast
  versions when these settings are on. The contrast tests cover Increase
  Contrast; Reduce Transparency is still to be checked on a device (section 5).
- **Contrast.** Every theme, Cloud Ink, Mint Press and Rose Quartz, in light and
  dark, is checked so that text meets a contrast ratio of at least 4.5 to 1. The
  check is an automated test over the colour tokens, so a new colour cannot
  quietly fail it.
- **Colour is never the only signal.** Each pet has its own ink colour and each
  kind of log has its own colour, but every entry also carries the pet's name,
  an icon and words, so the Day Ledger reads the same without colour.
- **Siri, Shortcuts and widgets.** Common actions, such as logging a feeding,
  can be done by voice with Siri or from a widget, without opening the app.
- **Notifications.** Reminders are standard iOS notifications, so they work with
  VoiceOver, announcements, and the actions to mark done or snooze.

## 3. The website

Work done on pawcrew.app so far:

- The page language and direction are declared, and each page uses a real
  heading structure, with one main heading, so screen readers can move by
  heading. The legal pages have a table of contents built from those headings.
- A "Skip to content" link is the first thing a keyboard reaches on every page.
- Every interactive element shows a visible focus indicator, and everything can
  be reached and used with a keyboard.
- Animation and transitions are switched off when your device asks for reduced
  motion.
- The site uses your system's text settings and scales with browser zoom up to
  200 percent without losing content. Text wraps rather than being cut off, and
  layouts are built to hold longer translations and right to left languages.
- Colours come from the same tokens as the app, in light and dark, with text
  contrast checked against WCAG AA.
- Images that carry meaning have text alternatives; decorative ones are hidden
  from screen readers.
- The cookie banner offers "Yes, count it" and "No thanks" with equal weight, is labelled for
  screen readers and does not trap focus. Nothing on the site depends on
  analytics, so rejecting cookies never breaks a page.

## 4. Known limitations

We would rather tell you what does not work yet than claim it all does.

- **No full device audit yet.** Paw Crew has not launched. The checks in
  section 5 are automated tests and our own review during development. A full
  pass with VoiceOver, Voice Control and Switch Control on a device, and a
  screen reader pass on the website, have not been done yet. We will record
  them in section 5 when they are.
- **Photos and documents you add** have no text description unless you add a
  note. VoiceOver can describe some images using Apple's own image
  descriptions.
- **Exports.** The PDF vet report is not a tagged PDF, so a screen reader may
  not read its headings and tables in order. The CSV and JSON exports are plain
  data that any screen reader or spreadsheet can read.
- **Charts.** In the weight chart, VoiceOver reads each point as a date and a
  weight. The chart uses Apple's Swift Charts, which offers iOS's Audio Graphs,
  but we have not yet tested the audio graph on a device.
- **Languages.** The app and the website are in English and 24 other
  languages, translated by machine and awaiting review by native speakers.
  The policies, this statement included, are in English only for now.
- **Older iOS versions.** Paw Crew needs a recent version of iOS, and some
  accessibility behaviour depends on the system version.

## 5. Testing and results

| What | How | Last checked | Result |
| - | - | - | - |
| App, Dynamic Type | Audit screenshots of every tab, the log sheet, Settings and onboarding at the largest accessibility size | 27 October 2026 | Pass after fixes: rows stack and titles wrap at accessibility sizes |
| App, VoiceOver | Labels in code and UI tests; a full pass on a device | 27 October 2026 (labels) | Device pass not done yet |
| App, colour contrast | Automated test over every theme | Every build | Pass required to ship |
| App, Reduce Motion, Transparency, Contrast | Review in development and contrast tests with Increase Contrast | 27 October 2026 | Reduce Motion respected; button and text contrast pass with Increase Contrast; Reduce Transparency not yet checked on a device |
| Website, WCAG 2.2 AA | Automated axe-core check (WCAG 2.2 A and AA) on every page, light and dark, at phone and desktop width, plus keyboard tests | Every build, last 27 October 2026 | Pass. Screen reader pass not done yet |

## 6. Feedback and help

Step-by-step help for using Paw Crew with each iOS accessibility setting is on
the [accessibility help](https://pawcrew.app/accessibility-support) page.

If you cannot do something in Paw Crew or on pawcrew.app, or you have an idea
that would make it easier, please tell us:

- **Email:** support@pawcrew.app, with "Accessibility" in the subject if you can.
- **What helps us:** what you were trying to do, the device and iOS or browser
  version, and the assistive technology you use. You never need to tell us
  about a disability.

A person reads every message, and we reply as quickly as we can. We aim to fix
a barrier in the next release that can include it. If we cannot fix it
quickly, we will help you find another way to do the task, and tell you when a
fix is ready.

If you are not happy with our response, you can contact the accessibility or
consumer authority where you live.

## 7. About this statement

This statement covers the Paw Crew app for iPhone and the website pawcrew.app,
both published by Kallos Labs LLC, 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, USA. It was
prepared on 27 October 2026, based on our own review during development, and is
reviewed at least once a year and after any major release.
